Problems With Services
What do I do if I have problems with services such as building work, car repairs, etc?
The Supply of Goods and Services Act 1982, provide consumer rights in relation to services. These rights are that:
- the service must be carried out with reasonable care and skill; and
- the service must be carried out within a reasonable time, unless a specific time has been agreed; and
- the service must be provided at a reasonable cost, unless a specific price has been agreed
For more information about these rights, see the Services Fact Sheet.
There are some specific fact sheets for services where we see recurring problems:
Also see our section on How to Complain